Wanted: Linux Developer/Customer Hero

If you are looking for an IT development and support role, in a fast growing business, then we want to hear from you.

You’ll have a good head for problem solving, good people skills, and a proven aptitude to writing code. You will be a linux developer and know your way around php, mysql etc.

Salaried 20k+ depending on experience.

Drop an email to: careers@igaware.com

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Reality Check #sbs #igaware

I recently saw an article entitled ‘Go Ahead and Shoot the Server: End of Microsoft Small Business Server Inspires Cloud Adoption with Small Businesses’. What utter nonsense. It seems that cloud purveyors remain firmly detached from reality.

The only thing Microsoft’s decision has inspired is for customers to open their eyes to non-Microsoft alternatives such as the Igaware Linux Small Business Server.

If you have an office with staff, then there’s really no substitute for having your data and email on a local fast network under your control. We wrote about cloud nonsense here.

So before you start shooting your server, speak to us about an Igaware Linux Small Business Server – you’ll find it faster, more robust, secure and easy to use, and delivered at a lower cost.

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A stress free business model for computer resellers

The computer reseller business model has been, and still is, very much about making money from fixing things. In fact, not just fixing them, but patching, updating and adding on extra stuff to make things work properly and remain secure. And after 3 or 4 years, you can make money all over again by changing everything because the vendor has announced ‘end-of-life’ for its products (that’s if the customer still trusts you).

This ‘traditional’ reseller model relies on customer pain, and lack of awareness of pain free alternatives. It is painful for the customer, stressful for the reseller, profitable for the vendor, and the only way to scale such a business is to grow engineering resource that eats up your profits.

But what about cloud computing? Well, yes, there is cloud computing, but in reality it’s not the panacea the marketing hype has promised (I wrote about this here). The reality is going to be (it has in fact been for a long time) more hybrid computing, so the above model will persist.

There is, however, another model for resellers working in the SMB sector. One that is profitable and will have you jumping out of bed in the morning, not to fix a server that’s crashed, or pacify a customer who’s cloud service is offline, but to grow your business of happy customers. A model that avoids customer pain at every turn, removing the stress and cost of having to constantly fix things.

If you are an IT reseller in the SMB space then you will likely have been selling MS SBS. You may still be selling it, even though it has been ‘canned’ by MS. Maybe you don’t know of an alternative, or perhaps you are worried you don’t have the necessary skills. There is an alternative, one that’s easy to migrate SBS customers to (we have a migration guide), and that provides a more robust, secure and pain free solution to your customers and you; the Igaware Linux Small Business Server. You won’t need any Linux knowledge, there’s no hardware to build or software to load. It’s very easy (read this).

The Igaware Linux Small Business Server has been engineered to be rock solid, secure and easy to use and has a proven track record over 15 year. The Igaware Linux Small Business Server is delivered in rude health, and is monitored throughout its lifetime, kept healthy with constant updates, and upgrades, and support is just a phone call away. The Igaware Linux Small Business Server looks after itself, releasing you from the patching merry-go-round, and taking away the worry of the server crashing. Fit and forget.

And because customers find it reasonable to pay for using a small business server that is rock solid, secure, maintained and supported, there is a recurring revenue stream that flows straight to your bottom line.

To learn more about becoming a reseller, drop an email to sales@igaware.com

Related articles: http://www.igaware.com/blog/igaware-linux-small-business-server-easy-linux-sbs-linuxsbs-igaware/

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Igaware Linux Small Business Server – Easy #linux #sbs #linuxsbs #igaware

I’m often asked ‘what sets Igaware apart from other vendors’. We’ll if there’s one word that sets the Igaware Linux Small Business Server apart then that word would have to be easy. (If  asked for two words, I’d say hassle free).

Here’s a few questions that should help give you an idea just how much easier the Igaware Linux Small Business Server is to deploy and look after:

Which of the following would you consider to be easier?

  • Downloading software, compiling it on hardware you’ve purchased, optimising hardware and software, testing, updating and patching everything, or taking delivery of an Igaware Linux Small Business Server that’s ready to roll?
  • Manually updating and patching software, or having an Igaware Linux Small Business Server that automatically updates and patches itself continuously?
  • When you hit a snag, logging-in in via a command line and debuging what’s going on, or speak with an Igaware Linux Small Business Server engineer who can log-in remotely and lend a hand?*
  • Having server hardware fail and having to buy and build another server and configure, or be able to take a replacement Igaware Linux Small Business Server to site, pre-configured and having your customer backup and running in the time it takes to plug in and switch on?**
  • Being able to get new functionality for your customers rolled out in a few days, or expressing your feature wish list on an on-line forum, hoping the vendor will read it, action them and let you know when they’ve been implemented?
  • Sending emails for urgent support and waiting days, or picking the phone up and speaking to an Igaware Linux Small Business Server engineer right now?

So there you have it, the Igaware Linux Small Business Server isn’t just robust and secure, it’s also incredibly easy.

*The Igaware Linux Small Business Server has, yes you guessed it, an easy to use web interface that includes a system status page showing any issues before they become a problem (the system will even drop you an email if there’s something that needs attention (we get a copy too, just in case you missed it), be it disk errors, high load average, failed backup, and much, much more.

**Igaware Linux Small Business Server can be installed and synchronised in real time to a second Igaware Linux Small Business Server, for zero downtime. I should probably write a blog article about this unique enterprise class feature!

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Igaware Version 10.2.0 released #Igaware #linuxsbs

  • Updated the Zarafa Server to the newest version of 7.1.10. This supports Click To Run (CTR) Outlook versions. The Zarafa Client software will now automatically update to the latest version.
  • Updated several libraries.
  • Installed an NTP Server. The Igaware box can now act as an NTP time server for LAN clients. – Installed a new NTP package to replace the previous xntp3 package.
  • Installed the latest OpenLDAP package.
  • Improved the Test Internet Connection. It now tests for connectivity to the Igaware
  • Update servers. ( Now tries updates.igaware.com on port 873).
  • RAID devices with a new superblock format can now be started at boot time, using /etc/rc.sysinit.extra.first
  • Fixed getFileParams so that a ‘=’ can be included in a value if the delimiter = ‘=’
  • Fixed the load balance and pppoe watchdogs to use -I iface in ping instead of the IP address of the interface.

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Igaware version 10.1.6 released #Igaware #linuxsbs

  • Re-written the load balance/ failover monitor from the ground up to improve the Multi-Wan failover and load balance functions. Now any WAN connection that fails will be removed from the weighted routing decisions.
  • Added SpamAssassin rules to block .me domains with multiple dashes. – Added SpamAssassin rules to block .mobi domains with multiple dashes.
  • Updated the readline package to version 6.3 for up coming Samba4 deployment. This will allow the box to function as a full Active Directory Server.
  • Added the IPSEC remote subnet(s) to trusted networks in spamassassin.prefs. This means that emails from any IPSec remote end points won’t be scanned for Spam.
  • Removed excess debugging from fetchmail to reduce the size of the mail log file.
  • New 64-bit libraries have been installed for the up coming new kernel version release.
  • Added “Create an alias” in Zarafa groups. When checked this will allow the Zarafa group name to be addressed from outside of the company.
  • Modified Networking code to allow the use of more than one PPPOE interface. This allows the use of multiple Vigor 120 modems, for example.
  • Modified the ISCSI server to allow multiple disks.
  • Updated the ISCSI config to allow the definition of ISCSI disks via a local configuration file. MD9 is still recognised, even if the file doesn’t exist.
  • Updated the ISCSI configuration page to allow the use of both dedicated disks and File Server space.
  • Network Packets are now always sent back out of the incoming WAN interface, regardless of any Port Forwarding rules.
  • Updated the disk RAID MDADM package to the lastest version. This allows the creation of RAID partitions > 4GB.
  • We now use fallocate to initialise ISCSI storage. This reduces the time to create a new ISCSI LUN to less than a second.
  • Selecting “Relay unknown local users….” is allowed if the “Use relay ..” is turned off in General Email settings.
  • Increased the Memory limit for PHP scripting for Z-Push 2.1.2
  • Added “All WAN” to the interface choice for Port Input and Port Forward firewall rules.
  • Increased the performance of the Spam Filter.
  • Added new anti-spam rules to stop the HMRC type spam.
  • Fixed the Zarafa Groups page to allow the addition of a description.
  • Fixed several network related scripts, such as load average, route weight and table-iproute. Load balancing when using a PPPOE modem would not work properly until another Commit Changes was run. – Several other small fixes.
  • Fixed WAN dhcp – was looking at dynamicdns – changed to dynamicip
  • Fixed the Email Activity report. The “Type individual user” field didn’t work with an empty user name.
  • Increased the security for the Web Cache authentication.
  • Fixed the Zarafa WebApp startup.
  • Upgraded Z-push ( Zarafa Active-Sync) to version 2.1.2. This was to fix attachment viewing problems on newer Android devices.
  • Added the network route for connected PPTP device in WAN routing tables. This allows the packets to go out of the correct PPPn interface 🙂
  • Added any static routes to the new WAN routing tables.

 

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Samba 4 – coming soon #Igaware #linuxsbs

An integral component of the Igaware Linux Small Business Server has always been Samba. Samba provides file and print services for various Microsoft Windows clients and can integrate with a Windows Server domain, either as a Primary Domain Controller (PDC) or as a domain member. It can also be part of an Active Directory domain.

Version 4 of Samba goes even further delivering Active Directory Domain Controller compatibility, including;

  • Group Policy (deploy software, configure Windows clients, run startup/logon scripts etc)
  • Dynamic DNS (remote clients can update the DNS server)
  • Single Sign on (just like an ADDC you can authenticate users and use this for SSO)
  • LDAP (you’ve got a full AD compatible LDAP schema and changes can replicate between DCs)
  • SMB2/SMB3
  • Can be administered using default Microsoft Remote Server Administration Tools.

We aim to have Samba 4 rolled out to Igaware Linux Small Business Server customers in the next couple of weeks.

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Go Cloudless with the Igaware Linux Small Business Server #Igaware #linuxsbs

‘The cloud’ is just a new name for hosted IT services, where a server is hosted by an IT company connected to the Internet. The cloud is as much marketing hype as a valid method of IT service delivery. In fact I’m not sure exactly what it means any more, with many people now thinking the cloud is what I thought was called the Internet. Whatever it is, it’s not the white fluffy, cuddly entity the marketers and big vendors would have us all believe.

The main argument for having services hosted is that customers don’t need to worry about maintaining on-premise servers, patching applications, and rebooting systems that crash. Even if this was true, which it’s not (see below), you will have lots of new things to worry about like where is your data, who owns your data, who can spy on your data, what happens to your data if you want to leave? Oh, and what impact is there on your business if you can’t access your data?

Even in the cloud, servers still need maintenance, patching, and rebooting, with serious impacts on customers when it goes wrong, as it did last week for Microsoft cloud customers.

Last week Office 365 users received a crash course in the reality of being in the cloud. First, Microsoft’s Lync instant messaging service suffered an outage followed by a nine hour outage of the company’s Exchange email service. Outages have been attributed to problems that arose during a data centre migration.

Rather than push people into the cloud, wouldn’t it have been better to have created on-premise servers that were properly engineered in the first place? We think so.

Imagine having a server that is so reliable that the only way you can stop it is to turn it off. And that never needs to be rebooted, and never crashes, and automatically patches and updates itself. That would be good, especially if in the unlikely event it did ‘blow up’ that you could be up and running again in a matter of minutes.

I guess it would also be less frustrating if you could instantly speak to a human being if you had a problem, rather than being kept at arms length by the vendor, leaving you to look in on-line forums to find out ‘what the hell’ was going on.

The Igaware Linux Small Business Server is just such a server. It can be hosted in your office where you can see and touch it, and still access it when the ‘lights go out’ in some distant data centre following a digital infarction of a ‘unique nature’, or ‘external network failures’.

Igaware has many customers, with remote workers and satellite offices, using a centralised Igaware Server hosted at a head-office using a decent Internet connection (you can have multiple WAN connections for fail-over and load balancing too!) who enjoy ‘the cloud’  – only it’s private and under their control. Many of these have migrated from the Cloud back to in-house as issues of latency, cost, control and support are very real.

Oh, and lastly let’s remember the core sales message from Cloud vendors that it’s low cost – it’s not. There are hidden costs for additional functionality, storage etc. that soon mount up. Not to mention the cost of downtime. And if you’re not happy at the point you realise it’s not all fluffy and white, you may find solace in on-line forums for the unhappy cloud people, or you can contact Igaware for a rock solid, alternative that is fully supported, and more cost effective.

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Igaware Linux Active Directory Server #Igaware #linuxsbs

A imminent update to the Igaware Linux Small Business Server will deliver full Active Directory Services including Group Policy Objects and more. News to follow….

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Migrating from Microsoft SBS is easy #Igaware #linuxsbs #zarafa

Since Microsoft ended the life of Microsoft Small Business Server, many have chosen to make the switch to the Igaware Linux Small Business Server (see here, and here). Migration from Microsoft SBS is easy and nothing to fear for Microsoft engineers. Our guide ‘Migrating from Microsoft SBS to Igaware Linux Small Business Server‘, gives you an idea of just what’s involved. As a supported product, you can always pick up the phone if you are unsure of anything; with the Igaware Linux Small Business Server you are not alone.

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